I heard about Hotel Murano before I arrived in Tacoma. When I was researching a trip to the area on my own months previously, Hotel Murano came up time and time again in my search. I kept thinking how nice of a hotel it seemed, at least online, and how I would love to stay there at some point.
When I walked into Hotel Murano, it was everything it appeared to be online and more. Bright, with accents of my favorite turquoise color, clean, and focused on the aspects that Tacoma is most proud of, such as glass art and old school cars.
I stayed at Hotel Murano for two separate nights during my recent InstaFAM tour. This was my overall experience at what I would consider the most scenic accommodation in Tacoma, Washington.
From my first encounter with the staff I had a good feeling about the friendliness of the hotel. The woman who checked me in was welcoming and actually lit up when I said I was from California (a rare occurrence in Portland). She was heading to San Francisco that following week and wanted to know what to do while she was in the city.
More importantly, she understood the importance of relating with guests to make them feel comfortable from their initial check-in. That friendliness never wavered in other staff encounters throughout my stay. The staff at breakfast was just as friendly and helpful.
The lobby of the hotel was bright and expansive, with high ceilings, a touch of musky cologne, a changing exhibit in front of the check-in desk, and funky art around the room. The first time we checked in there was a bright red retro car just hanging out for us to walk around in the lobby.
I appreciated how many comfy seats there were in the lobby as well. There’s seriously nothing better than a nice seat after a long day of travel.
Where do I even begin with my room? It was my favorite aspect of the hotel and I would’ve happily stayed there for a week. Or you know, moved in semi-permanently. There were chocolates waiting for me when I arrived. Since I only had one measly yogurt parfait at the airport for my grand total of meals for the day, I devoured them upon entry. They were delicious!
My room only got better from there. I had a huge white and fluffy bed to collapse into, a lounge chair perfect for reading or writing in, and the view. The view was the best I’ve seen in any hotel I’ve had the pleasure of staying at, and I don’t say that lightly.
The view was already stunning during the day looking out at the activity of downtown Tacoma and the mountain in the distance. Once dusk hit, I almost fell over I was so taken aback by how pretty the sky had turned.
It was one of those perfect moments where I couldn’t tear myself away from the window for a good 30 minutes. When I finally did, I kept trying to get peeks of the mountain from my bed while I was answering emails. I was enthralled, that to me was the essence of Pacific Northwest beauty.
Glass Art Focus
One aspect I loved about the hotel was its focus on glass art. Every floor of the hotel had a different glass art collection to discover. It was fun to just take the elevator – or stairs if you’ve had an abundance of in-room chocolates – to see the unique collections. The elevator had all the exhibits listed on each floor number, so it was easy to pick and choose between the ones that sparked my interest the most.
Not surprisingly, Hotel Murano is named after Murano, Italy the glass island of Italy. I had a chance to see a Murano glass-blower at work while I was in Venice and I would describe it as an elegant and colorful experience. Those are two adjectives that Hotel Murano did quite well in representing.
For the glass art exhibits, there are 45 artists from 12 countries showcased in the halls of Hotel Murano. They basically have their own glass museum for you to enjoy free of charge. My favorite was floor 7 with the Homage to Implants, aka a wall of glass boobs of all different sizes to greet you when you get off the elevator. It was definitely the most unique and hilarious collection at the hotel.
The breakfast for most guests is not complimentary and I found it simple yet filling. I tried the oatmeal one day and the All American Breakfast with eggs, sausage, toast, and potatoes another day.
As I said above, the service was friendly and I liked the layout of the breakfast restaurant, Bite, that made it feel like you had your own space while enjoying your first meal of the day.
The location of Hotel Murano would be hard to beat, situated right in downtown Tacoma. It’s a short walk away to pretty much everything, right next to the convention center, and not far from the waterfront.
Tacoma itself it not that far from Seattle if you’re looking for a day trip from the big city. It’s about an hour drive.
Hotel Murano offers a number of different amenities for its guests. There’s a day spa and salon, same day laundry valet every day except Sundays, a free fitness center on the 4th floor that’s open 24 hours, and free coffee & tea in the rooms.
I would be amiss to not mention the stellar Wi-Fi I experienced in my room. As a travel blogger and someone who works completely from the road, the quality of Wi-Fi is one of the most important amenities an accommodation can have for me. Hotel Murano’s Wi-Fi was exactly what I needed during my stay.
Furthermore, the hotel is also pet friendly. If you’re bringing a pet it’s a $45 one-time fee and your room will be provided with an eco-friendly pet bed, bowls for food and water, and a pet welcome package that includes a toy, tasty treats, and a list of pet resources around town. There’s even pet room service menus, how cute is that!? I already want a dog, but Hotel Murano just inspired me further that maybe one day traveling with a dog can be a possible thing for me.
There seems to be a large business clientele that stays at the hotel as well since there were plenty of business type amenities and conference rooms. This makes sense with the proximity of the convention center.
Bite Restaurant for breakfast, lunch, and dinner and Lobby Bar for your favorite craft cocktail, are the two eateries on site for guests to enjoy.
Lastly, there were a few amenities that added that personal touch to the hotel and sets it apart. One of the more unique ones I saw was a pillow menu. Hotel Murano allows you to switch up the pillows in your room, and you can choose from a variety of speciality pillow to customize your sleep.
When you get to 4-star status, it’s harder to find free amenities during your stay. It seems like the classier the establishment, the more they charge for every little thing. Although not all amenities in the hotel were free, most amenities were and I really appreciated that about Hotel Murano.
Another aspect I enjoyed was how quiet my room was. I was exhausted both nights I stayed at the hotel and it was great to just be able to hit the bed and fall right asleep, without worrying about loud neighbors keeping me up.
I also loved how close the hotel was to everything and the friendliness of the staff. That welcoming nature at check-in can go a long way in the overall positive guest experience, and Hotel Murano truly seemed to excel at hospitality in that sense.
As I mentioned, not all of the amenities were free. Most notably, I dislike when downtown hotels don’t offer free parking. Although not the worst hotel parking prices I’ve seen, Hotel Murano charges you $20 for valet parking and $16 for self-parking.
Moreover, unless you’re in one of the top suites on the Patron Level, you won’t be getting complimentary breakfast. I found the breakfast prices at Bite Restaurant to be fair and the portions average, but it is always nice to have the option for a complimentary breakfast at a nice hotel.
Overall, I had a wonderful stay at Hotel Murano and would stay there again. Between the location, friendliness, and value there’s not much to dislike about this property. I adored the interior decorating of both the lobby and my room.
I could see it appealing to all different types of travelers, especially business groups, couples, and art enthusiasts.
Hotel Murano is a place to unwind and kick back after a long day of travel, where there are no worries, only glass art and turquoise blue, reminiscent of Murano’s waters. An atmosphere that takes you back to fond memories of past travels and a deep appreciation for the city of Tacoma.
Related: Where to Stay in Seattle
Have you been to Hotel Murano before? What are your favorite amenities when staying at a hotel in a new city?
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